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Our Privacy Policy

MagentaSteel is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact Customer Service at support@magentasteel.com

Information collected

MagentaSteel collects the details provided by you on registration together with information we learn about you from your use of and visits to our website and to other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used.

We may collect additional information in connection with your participation in any promotions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about MagentaSteel products and services or those of other carefully selected companies which we think may be of interest to you.

We may contact you by post, email or telephone for these purposes. You can tell us if you do not want us to contact you in all or any of these ways.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

Your information may be passed to and used by all MagentaSteel companies. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf.

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on www.cookiecentral.com. MagentaSteel uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile. In addition, any visitor who has clicked on a MagentaSteel advertisement on another site that links to magentasteel.com may be sent a semi-persistent (maximum two weeks lifetime) anonymous cookie that will allow us to analyse advertising effectiveness and manage our relationship with affiliate sites.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop online with us or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the magentasteel.com services you can use but we will be happy to accept your orders by telephone.

Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information MagentaSteel holds about you, please write to us at the address shown on the 'Contact Us' page. You will need to enclose your postal details and a cheque for £5 payable to MagentaSteel.

 

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